Privacy policy

A Shamar respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the personal information of our customers and visitors. By accessing or using our website, you agree to the practices described in this policy.

1. Collection of Personal Information

We collect personal information from users when they register on our website, make a purchase, or otherwise interact with us. The information collected may include, but is not limited to:

Name
Email address
Shipping address
Phone number
Payment information (such as credit card number, where applicable)
Purchase history
Browsing information (such as IP address, device type, pages visited)

This information is collected directly from users or automatically through the use of our website, such as through cookies (detailed in Section 5).

2. Sharing of Personal Information

Shamar does not share, sell, or rent your personal information to third parties, except in the following situations:

Service providers: We may share your information with companies that provide services to us, such as payment processors, delivery services, hosting providers, and marketing tools. These companies will only have access to the information necessary to perform their duties and are required to keep your information confidential.
Legal requirements: We may disclose your personal information when required by law or in response to legitimate requests from public authorities, such as court orders, government investigations, or other legal processes.

3. Use of Personal Information

We use the personal information collected for the following purposes:

To process and complete your purchases
To send order confirmations, order status updates, and related communications
To improve our products, services, and customer experience
To send promotional offers and marketing communications if you have opted in to receive them
To respond to questions, requests, and provide customer support

4. Customer Rights Regarding Their Personal Information

You have the right to access, correct, update, or delete your personal information at any time. If you wish, you may also request data portability or restriction of its use.

Access and correction: You can access and correct your personal information through your account or by contacting us directly.
Deletion: You may request the deletion of your personal information, except where required by law or necessary for administrative or legal purposes.
Marketing consent: If you have consented to receive promotional materials, you may opt out at any time by clicking the unsubscribe link in emails or by contacting us directly.

5. Use of Cookies

Our website uses cookies to improve the user experience. Cookies are small data files stored on your device that allow us to personalize your browsing and remember your preferences. We use cookies to:

Remember your login details and preferences
Analyze website usage to improve our services
Display personalized ads

You can set your browser to refuse cookies or alert you when a cookie is being sent, but this may affect the website’s functionality.

6. Information Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the date of the latest revision. We recommend reviewing this policy regularly to stay informed about updates.